Lake Arrowhead Village Pharmacy
Partly Cloudy, 51°F
Pharmacy FAQ
Can I have my prescription filled via email or over the phone? Yes and yes. Please contact us directly to set up your membership or transfer your prescription. We're happy to assist you.
How will I know that my prescription is ready? We will notify you by phone or email once your prescription is ready. Please click here to update your records or get on our network of preferred members.
What if I can't pick my prescription up in the store? We'll make sure you get it either by door-to-door delivery or certified overnight mail. Your wellness is our priority.
What if my insurance company does not pay the bill? We understand that insurance is complicated and costly. Our prices are competitive, our service is priceless. Contact us today for our various payment options.
Can I refill my prescription over the internet? We are working everyday to make refilling your prescriptions easy. Internet refills are not yet available, but call us today for fast, reliable service.
How long will it take to have my prescription filled? By phone, we will refill your prescription the same day you call. If you stop by, expect to get it as soon as possible.
How do I transfer my prescription to another pharmacy? We will be happy to assist you. Let us know what we can do to facilitate this transfer.
What happens if I change my insurance plan? That happens all the time, so just drop by the insurance card and we'll update your account.
What if I get snowed in and can't pick up my prescription? We'll get it to you, no problem. If we have to put on our snowshoes or jump on the snowmobile, you'll get your prescription.
How can I get my prescription when I am away from the mountain? If you and your family travel throughout the year, just give us an update and we'll adjust to your schedule. We are committed to making soure your prescriptions get to you where ever you are.
Do you offer Medicare D medical supplies? We do. Please inquire with a phone call or email for more details.
Can I get a consultation regarding my medication? Yes. Please contact us today to schedule your consultation.
Do you do Diabetic Shoe fitting? We do. Please contact us today to schedule your fitting.
How do I ask the pharmacist a private question? Michelle is available to her patients whenever they need her. Contact her directly by phone or email. You can also visit her blog for updates that might impact your wellness.
